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City of London
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Services
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Council and democracy
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Complaints
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Anti fraud and corruption strategy
City of London's whistle blowing policy
Complaints - advocacy
Complaints - breach of the Members' Code of Conduct
Complaints - procedure
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Fraud response plan
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See also:
School - complaints procedure
Complaints
Complaints - advocacy
Provision of an advocate who can act on behalf of a customer who has made a complaint about one or more services provided by the local authority.
Complaints - procedure
Provision of a means for local residents and businesses to comment or complain about any of the services it provides. Complaints may be about the quality of the service, delays in providing the service, discrimination or the behaviour of council staff or council representatives.
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