Tell us what you think
We want to know what you think about the quality of our
services. Do you have comments or suggestions about how we could
improve?
How to contact us
If you have a complaint, or a specific suggestion or comment to
make about our services, you can submit them using the following
online forms:
If you prefer, you can also download and print off our
complaints, comments and suggestions guide, and return the form to
our complaints manager at the address below.
Download the
complaints, comments and suggestions guide and
form (3.31mb)
If you want to speak to someone, you can contact our complaints
manager who will listen to your problem and try to help (see
below).
Contacting the Complaints Manager
You can ask a friend to help you make a complaint, or you can
ask the complaints manager to find an adult to help you.
Complaints Manager
Department of Community and Children's services
City of London
North Wing
Guildhall
London
EC2P 2EJ
Tel 020 7332 3689
Email:
FYPScomplaints@cityoflondon.gov.uk
More information
Download our guide to making a complaint, comment or suggestion:
complaints, comments and suggestions guide and form
(3.31mb)
If you need any help making a complaint, comment or suggestion,
please contact our Family and Young People's Information
Service:
Family and Young People's Information Service
PO Box 270
Guildhall
London
EC2P 2EJ
Tel: 020 7332 1002
Email:
FYI@cityoflondon.gov.uk